Get answers to FAQs, support for orders & deliveries, payments, returns & technical issues.
You will have the option to cancel your order in your confirmation email. You can also contact our customer services team here. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled before they
Once your order has been placed and processed, you will receive a confirmation email + SMS with your order details. This email will include a tracking number and a link to our tracking page. To track your order you can log into your My Ambela or to o
UK MAINLAND DELIVERY. Royal Mail Next Day 24 Hour Tracked - £5.49Royal Mail UK Second Class Tracked 2-3 Days - £3.99 Order placed before 2pm Delivery is Monday to SaturdayNote: Subject to placing your order before specific cut-off times. Details are
Please note: All returns made will be subject to an additional £2.50 processing fee which is in addition to the below delivery cost for a return. UK MAINLAND DELIVERY. Royal Mail Tracked FREE. Customer local return cost price. Customer local
Due to our launch on 18 December 2024, and it being the Christmas period, we are expecting there to be increased dispatch times. Pre-Christmas Delivery. For orders placed between 18 December and 21 December, please allow up to 72 hours (excluding Sun